If you have applied for PF(Provident Fund) Account Transfer or Money Withdrawal but have grown fed up of taking rounds of government offices for Tracking the Status of account transfer and money withdrawal claims, stop worrying and cursing the government system. There is a good news for you and all PF Account Holders. Government has finally taken serious notes of the grievances of 4.72 crores subscribers of EPFO (Employee Provident Fund Organisation) and has introduced a facility by which you can track your PF(Provident Fund) Queries Online and even on your Mobile Phone via SMS.
You will be glad to know that data of 113 PF(Provident Fund) related offices has already been digitized and the same for remaining Seven offices would be completed by March end. Once all hard-copy records are migrated to soft-copy versions, it may not be required to run around PF (Provident Offices) for status-update on your PF (Provident Fund) queries and claims. In stead, EFPO (Employee Provident Fund Organisation) subscribers will receive intimation via Short Mobile Messages (SMS) about the status of their request for Account Transfer and Claim Settlement.
In case of account transfer PF holders will get two messages. First message will be for closing the existing PF Account followed by other one about the opening of a new PF account and the amount of money transferred from old to new account. Similarly, in Claim Settlement Requests, first SMS would be for intimating that the EPFO (Employee Provident Fund Organisation) Office has received your application and when the claim is settled, applicant would get another message stating the amount is credited in the specified bank account.
But all this is possible only when the applicant mentions his or her personal mobile number in the application form. But it is observed that some of the applicants are somewhat hesitant to provide their personal mobile number and hence can’t avail this Mobile Update Facility. In stead, they can make use of this facility online.
At present this process takes about a month to process any claims, because it involves manual processing of your files at multiple desks. When everything is automated and put online, we can expect things to speed up. So let’s keep our fingers crossed and see when we get the news of this upcoming facilities being made available to end-users.